Connectivity
ICT use in Balearic households (sample data)
Internet access, fixed broadband and online shopping by island, 2019–2025.
- Sample data
Connectivity
The digitalisation of Balearic households, 2025
Almost universal connectivity, more online shopping and a broadband gap between islands that is slowly closing.
This report uses sample data to show how the Observatory works. The figures are not official.
Key findings
- 96.2% of Balearic households have internet access in 2025.
- +24 points increase in online shopping between 2019 and 2025.
- Formentera still has the widest fixed broadband gap, although it narrows every year.
This report analyses how ICT equipment and use in Balearic households evolved between 2019 and 2025.
Almost universal connectivity
Internet access is now practically universal and fixed broadband keeps growing, although more slowly than in the first years of the series.
Balearic Islands, % of households and people
| Year | Households with internet access | Households with fixed broadband | People who shop online |
|---|---|---|---|
| 2019 | 89.9 % | 83.5 % | 45.3 % |
| 2020 | 91.2 % | 85.1 % | 52.7 % |
| 2021 | 92.4 % | 86.5 % | 56.1 % |
| 2022 | 93.5 % | 87.9 % | 59.5 % |
| 2023 | 94.5 % | 89.3 % | 62.9 % |
| 2024 | 95.4 % | 90.5 % | 66.3 % |
| 2025 | 96.2 % | 91.7 % | 69.7 % |
Differences between islands
Online shopping is growing on every island. Mallorca and Eivissa lead, while Formentera shows the lowest values, partly because of fewer delivery services.
| Island | People who shop online |
|---|---|
| Mallorca | 70.4 % |
| Eivissa | 68.4 % |
| Menorca | 66.9 % |
| Formentera | 63.4 % |
Fixed broadband is also gradually converging between islands.
| Year | Eivissa | Formentera | Mallorca | Menorca |
|---|---|---|---|---|
| 2019 | 83 % | 77.5 % | 84 % | 81.5 % |
| 2020 | 84.6 % | 79.1 % | 85.6 % | 83.1 % |
| 2021 | 86 % | 80.5 % | 87 % | 84.5 % |
| 2022 | 87.4 % | 81.9 % | 88.4 % | 85.9 % |
| 2023 | 88.8 % | 83.3 % | 89.8 % | 87.3 % |
| 2024 | 90 % | 84.5 % | 91 % | 88.5 % |
| 2025 | 91.2 % | 85.7 % | 92.2 % | 89.7 % |
Data used in this report