Frequently asked questions
Quick answers to the most common questions about Observatory.
How can I receive the newsletter?
Subscribe with the form in the page footer. You will receive an e-mail to confirm the subscription and you can unsubscribe at any time.
How can I make a suggestion or a complaint?
Use the suggestions and complaints form or ask the virtual assistant. You will receive a reply as soon as possible.
What is Fundació BIT?
Fundació BIT is the public foundation of the Government of the Balearic Islands that promotes innovation, technology and the information society. It runs ParcBIT (Mallorca), the CentreBIT centres in Menorca and Ibiza and the Emprenbit entrepreneurship programme, and offers digitalisation, innovation and internationalisation services to companies and professionals.
How can I subscribe to the newsletter?
You will find the newsletter form at the bottom of every page: enter your e-mail, accept the privacy policy and confirm the subscription from the message we will send you. You can unsubscribe at any time with the link at the end of every newsletter.
Is the website accessible?
The website is designed to meet WCAG 2.1 level AA: it works with the keyboard and screen readers, has good contrast and respects the reduced-motion preference. If you find any barrier, tell us with the suggestions form and we will fix it.
Do you have job offers?
As a public-sector foundation, Fundació BIT recruits staff through public calls, published on the Transparency portal and in the website news with the requirements and deadlines. We do not handle unsolicited applications.
How can I contact you?
You can write to us using the contact form: the team of the relevant portal will receive it and reply by e-mail. The address, phone number and opening hours of each centre are at the bottom of every page.
If you prefer, you can also ask here to talk to a person.
How can I send a suggestion or a complaint?
You can send us suggestions, complaints or compliments using the suggestions and complaints form. Tell us the centre or service and, if you want an answer, your e-mail address. We review all of them and reply as soon as possible.
What upcoming events are there?
The events calendar lists all the conferences, courses, workshops and events of Fundació BIT and its ecosystem. You can filter them by topic, format (on site or online), island and date, and add them to your calendar.
How do I register for an event?
Open the event in the calendar and press Register. You will receive a confirmation e-mail with a link to check or cancel your registration. If the event is full, you can join the waiting list.
Can I propose an event for the calendar?
Yes. Organisations and companies of the ecosystem can send an event proposal with the form. The team will review it and publish it if it fits the calendar.
Which grants and calls are open?
The grants and calls section lists current grants, subsidies and scholarships (from Fundació BIT and other administrations) with the deadline, who can apply and a link to the official call. You can filter by status (open, upcoming, closed) and scope.
Can you notify me when a new grant is published?
Yes. Create a grant alert: choose the topics and scope you are interested in and we will e-mail you when a matching call is published. You can change it or unsubscribe at any time.
Where can I find technology companies in the Balearic Islands?
The company directory lists the companies based at ParcBIT and the CentreBIT centres, the Emprenbit start-ups and the companies in the Balearic ICT directory. You can search by sector, service, island and municipality.
How can I add my company to the directory?
Technology companies in the Balearic Islands can apply to join the ICT directory with the sign-up form. After reviewing it, the team will publish the profile. If you are already listed, you can request changes from the private area.
What services do you offer to companies?
Fundació BIT offers companies and professionals:
- Digitalisation (diagnosis and support).
- Entrepreneurship (Emprenbit programme).
- Innovation and technology transfer.
- Internationalisation and European networks.
The services section explains each one and how to request it.
Where can I read the Foundation news?
The news section publishes the news of Fundació BIT, ParcBIT, the CentreBIT centres and Emprenbit. You can also receive them with the newsletter.
How do I access the private area?
The private area is for resident companies, Emprenbit founders and community members. Access it from the “Àrea privada” link in the top bar. If you forgot your password, use the “Forgot password” option on the sign-in screen.
How do you process my personal data?
We process personal data in accordance with the GDPR and Spanish data protection law, only for the purpose you give it to us. The privacy policy (link in the footer) explains who is responsible, the purposes, retention periods and how to exercise your rights of access, rectification, erasure and objection. From the private area you can also download your data or request its deletion.
Can I see the website in Spanish or English?
Yes. The website is available in Catalan, Spanish and English: change the language with the selector in the top bar. This assistant also answers in the language of the page.
How can I search the website?
Use the search (magnifying-glass icon in the header): it searches all the content of the portal —news, events, grants, services, companies and documents— and lets you filter by type and portal.
Where can I find transparency information?
The Transparency portal (link in the top bar) contains the institutional, organisational and financial information of Fundació BIT: board of trustees and organisation chart, budgets and accounts, contracts, agreements, grants and recruitment processes.
Do you have STEM activities for schools?
Yes. Fundació BIT promotes activities to encourage STEM careers (science, technology, engineering and maths) among pupils, with special attention to girls. You will find them on the STEM microsite and in the events calendar, filtering by the “STEM” topic.
Do you have resources for self-learning?
The Outreach section offers interviews, articles, ICT books and self-learning resources (guides, videos and courses), organised by topic. You can also use the search to find a specific resource.